At Mukriti NX, customer satisfaction is important to us. This policy outlines the terms under which returns, exchanges, and refunds are accepted.
Products are eligible for return or exchange only if they are unused, unwashed, and in their original condition with all tags intact. Any item showing signs of wear, damage, or alteration will not be accepted.
To initiate a return or exchange, customers must contact us within the specified time frame after receiving the product. Our support team will guide you through the return procedure.
Certain products such as discounted items, clearance sale products, or customized orders may not be eligible for return or exchange unless damaged or defective.
If you receive a damaged or defective item, please inform us immediately with clear images or videos. After verification, a replacement or refund will be processed as applicable.
Once the returned product is received and inspected, approved refunds will be processed to the original mode of payment. Refund timelines may vary depending on the payment method used.
Exchanges are subject to product availability. If the requested item is unavailable, customers may choose an alternative product or opt for a refund.
Shipping charges are non-refundable unless the return is due to a damaged or incorrect product received.
Orders can be canceled only before they are dispatched. Once shipped, cancellations will not be accepted.
Mukriti NX reserves the right to modify or update this Return & Refund Policy at any time without prior notice.
For any queries related to returns, exchanges, or refunds, please contact us through the details provided on our Contact Us page.
